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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Grace Bollman

May 1, 2023

5  out of  5 rating by Grace Bollman
"Super helpful! I couldn't be happier. Brent goes above and beyond to help his people."

Jacob Cathcart

March 5, 2023

5  out of  5 rating by Jacob Cathcart
"Fantastic company. Great customer service."

Melissa Wetz

January 26, 2023

5  out of  5 rating by Melissa Wetz
"Josh is the best! Always gets my changes made and requests done immediately. Great customer service and attention to detail."

Emme Plichta

January 26, 2023

5  out of  5 rating by Emme Plichta
"Matt did a great job at helping me through the insurance process and answered any questions I had."

Heyyy Heatherr

January 25, 2023

4  out of  5 rating by Heyyy Heatherr
"Already been a member for a month. Alright place. Insurance is a need being an adult. Cant give a serious feedback yet."

Julia lambert

January 25, 2023

5  out of  5 rating by Julia lambert
"Whenever I need something I just call and they get it all taken care of for me!❤️❤️"

Wesley Houska

January 25, 2023

5  out of  5 rating by Wesley Houska
"I talked with Jacob Boyer and he was wonderful. Very friendly and helpful!"

Dajah Monae

January 25, 2023

5  out of  5 rating by Dajah Monae
"Best insurance I ever have since ive had my 07 chevy equinox 2019 and i wouldnt change that 😊😊"

Zachary Murawski

January 25, 2023

5  out of  5 rating by Zachary Murawski
"Very helpful agents at this location. Also cheapest insurance I have found!!!"

Jacob Borowski

January 25, 2023

5  out of  5 rating by Jacob Borowski
"Josh is my go to guy for any policy questions or updates I have and he makes the process super easy and smooth every time. He makes sure I understand everything I'm signing for and walks me through each step. I highly recommend you go to him for any insurance needs!"

josh hayes

January 25, 2023

5  out of  5 rating by josh hayes
"Jacob Boyer was excellent to talk to, very educated with the information provided. Would 10/10 recommend him to anyone!"

Benjamin Fedewa

January 25, 2023

5  out of  5 rating by Benjamin Fedewa
"The Agent CJ Fedewa provided quick and timely responses as well as a great job at explaining my coverage."

Chris Fedewa

January 25, 2023

5  out of  5 rating by Chris Fedewa
"Great customer service! Would go nowhere else! CJ has been great at being up front about everything that is covered!"

Jordan Bunting

January 25, 2023

5  out of  5 rating by Jordan Bunting
"CJ Fedewa made my State Farm experience amazing and hassle free. Would work with him again!"

Misti Fedewa

January 25, 2023

5  out of  5 rating by Misti Fedewa
"CJ took care of all our needs and saved us money compared to our old policy and company. Very happy with our agent!!"

logan sayad

January 25, 2023

5  out of  5 rating by logan sayad
"CJ did a great job of helping me, made the whole process quick and easy."

Scott Ziegler

January 25, 2023

5  out of  5 rating by Scott Ziegler
"Awesome experience, saved me about 25% on my auto policies! Thanks!"

Bill Bauman

January 25, 2023

5  out of  5 rating by Bill Bauman
"Cathy was very helpful, fast to respond to question, very professional"

Seth Baginski

January 25, 2023

5  out of  5 rating by Seth Baginski
"CJ Fedewa is an excellent insurance agent. He is always a quick phone call or text away from answering any questions. He goes above and beyond to inform me of the best policies for me and my family. Aside from his hard work as my agent, CJ is an excellent person. His personality is larger than life and makes understanding even the most complicated policy terms easy. I wouldn’t be a State Farm customer if it wasn’t for CJ. State Farm is lucky to have him."

Sarah Koch

January 25, 2023

5  out of  5 rating by Sarah Koch
"CJ is excellent! Great customer service."

Stephanie Lee

January 25, 2023

2  out of  5 rating by Stephanie Lee
"Used to be happy but the past few months have not been good and what happened today is unacceptable. Do not use this agent. First issue that happened is we received cancellation notices on our vehicles this past fall due to two accidents coded as my husband's fault on two separate vehicles on our policy. One was his fault because he hit a stump in our yard, the other was not. He was driving down I75 and a semi right in front of him had a huge piece of ice fly off the top so he had to straddle it in his lane. He heard some scraping under his car but kept going. Didn't think anything of it until he kept getting hung up in the car wash conveyor. The ice did under damage, and he obviously didn't get the trucker's plate number. We started a claim with the State Farm customer service number. At no point did anyone tell us at customer service by making this claim when underwriting reran their accident history reports we would be on their cancellation list. Brent gets notified of the claims as well and didn't call and tell us about this known underwriting policy all the agents and customer service people apparently are aware of. We could've cancelled the claim and paid out of pocket for the repairs. I called and spoke with Brent when we got the cancellation letters, and he said he'd appeal it to underwriting. Never heard back. Kept calling the State Farm customer service number because I thought the answer had to come from underwriting. Every time I called they said it was still being reviewed. Finally a few weeks into January customer service told me they had a response and they'd have my agent call me. Got a call from Josh the next day (last week) to tell me the appeal did get reviewed in December and was denied. Again, no one called me. I asked Josh what date the insurance for the vehicles would end. He told me Feb 3rd. Based on that information, I'd get my new higher rate policy setup at the end of the month because I'm not going to pay a lot more until I have to. Today, Jan 24, 5 days after my conversation with Josh, when I opened my back hatch on my SUV for some reason my window shattered. No idea why, and Van Wert didn't really know either, but they've seen it happen. Called Brent's office to get advice on how to handle this since the claims in the past were handled poorly. Was informed by Josh my vehicle's policy ended on Jan 21st. Each one of our three vehicles have different dates, and he only gave me the Feb 3rd date on one of them when we talked last week. I've been driving a vehicle with no insurance for the past few days, and now I have a broken window that would've been covered with a $0 deductible comp claim. I now have to pay $575 out of pocket because of misinformation. Unacceptable!!! Not to mention the extra $200 a month I'm now going to have to pay for higher rate insurance for the next year or two due to lack of communication on our claims. We have no history of bad driving records and had perfect history prior to these two unfortunate driving incidents. None of that was even taken into account in the appeal. Brent owes me a window. I'm definitely pulling our additional nonauto policies from him within the next 30 days, and will never recommend him or State Farm to anyone."

keith case

September 9, 2022

5  out of  5 rating by keith case
"Great place"

Bruce A (Turbo)

April 4, 2022

5  out of  5 rating by Bruce A (Turbo)
"Great service and very people service oriented. I appreciate them all"

Jarred Dorman

March 1, 2022

5  out of  5 rating by Jarred Dorman
"I’ve been with this agency for about 2 years now. Josh has been extremely helpful even when it’s after business hours. When I visit the office, everyone is very welcoming. I’m very happy with the service I receive from Brent Mishler State Farm."

Michael Morrison

February 23, 2022

5  out of  5 rating by Michael Morrison
"From the moment I got my policy Josh has been very helpful and has went out of his on numerous occasions to assist me. Definitely would recommend!"