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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jay Morgan

Jay Morgan

February 7, 2026

5  out of  5
rating by Jay Morgan
"Evelyn went above and beyond and explained everything in clear detail! Excellent service!"
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Destyni Rigg

February 6, 2026

5  out of  5
rating by Destyni Rigg
"State Farm has been reliable, professional, and easy to work with. Great customer service and quick responses whenever I need help. I definitely recommend them."
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Jennifer Broughman

February 4, 2026

5  out of  5
rating by Jennifer Broughman
"Very helpful and patient and friendly"
We responded:
"Hi Jennifer, we are SO glad you sought us out on your move back to Michigan. Welcome home! I'm happy Shane was able to get you all taken care of. -Brent "
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Cole Kzinowek

February 3, 2026

5  out of  5
rating by Cole Kzinowek
"Great experience with State Farm very friendly and quick to help. Everything was explained clearly excellent customer service. Highly recommend going here!"
We responded:
"Hello Cole, thanks so much for taking the time to leave us a review! We appreciate it! -Brent "
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Tony Duckworth

February 3, 2026

5  out of  5
rating by Tony Duckworth
"As someone new to insurance, when I called Shane laid out everything I needed to know. Very friendly and knowledgeable, looking forward to working with this office in the future."
We responded:
"Hey Duck, Thanks for leaving us a review. Shane does a great job at explaining auto and home insurance coverages so you can understand them! Quack quack! -Brent "
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Chris Bittner

February 2, 2026

5  out of  5
rating by Chris Bittner
"Shane was very friendly vans helpful."
We responded:
"Hi Chris, we are so glad that Shane was able to help you out with your auto insurance! He does a great job explaining the coverages and making sure you understand everything! -Brent "
Profile photo of Brandykz Kzinowek

Brandykz Kzinowek

February 1, 2026

5  out of  5
rating by Brandykz Kzinowek
"I’ve had a great experience with this State Farm. The team is professional, responsive and genuinely helpful. They take the time to explain coverage clearly and make the process stress free. I feel confident knowing my insurance needs are handled by people who actually care. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave us a review! We appreciate everything you said! -Brent "
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Dennis Szczepanik

January 29, 2026

5  out of  5
rating by Dennis Szczepanik
"Great help straight to business and friendly"
We responded:
"Hi Dennis! Thank you so much for leaving us a 5 star review! Welcome to Brent Mishler State Farm! -Brent"
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Myah Kzinowek

January 29, 2026

5  out of  5
rating by Myah Kzinowek
"Great service and very helpful would highly recommend."
We responded:
"Hi Myah, thanks for taking the time to leave us a review. We really try to provide great service for our customers! -Brent "
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Justin Sharon

January 27, 2026

5  out of  5
rating by Justin Sharon
"Very awesome people"
We responded:
"Congratulations on the house! I’m glad Shane took good care of you! -Brent "
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Laurie Taylor

December 29, 2025

5  out of  5
rating by Laurie Taylor
"Great guy"
We responded:
"Thank you so much for taking the time to leave us a review. Wishing you a very happy New Year! -Brent "
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Chelsea Reid

September 18, 2025

5  out of  5
rating by Chelsea Reid
"My man and i love this place cathy and barry and brent are so wonderful to us.. i would recommend this location to my family and friends.. we both really feel welcomed anytime we call or go into the office.. Thank you so much for helping us with auto and renters insurance.."
We responded:
"Hi Chelsea, thank you for the awesome review! -Brent "
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TAlan M

August 30, 2025

5  out of  5
rating by TAlan M
"This office has always done it right for me. Never any problems, great customer service, affordable rates for me [being on a fixed income]"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brent "
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Emily Kuiper

July 18, 2025

1  out of  5
rating by Emily Kuiper
"This is my first time having my own insurance , I called with a question and he was so rude , it made me very uncomfortable. If you call and have questions be prepared to be talked to like you’re below him. Very condescending."
We responded:
"We’re really sorry to hear about your experience and that you felt uncomfortable. That’s definitely not how we want anyone to feel when reaching out with questions. Whether you are brand new with insurance of have it had it for decades, insurance is very complex! There are always multiple factors at play, and our ultimate aim is to provide factually correct insurance advice while treating everyone with respect and kindness. Have a fantastic weekend! -Brent "
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Tamara Barnes

May 27, 2025

5  out of  5
rating by Tamara Barnes
"Very nice people, gets you the best deal possible, very responsive."
We responded:
"Hi Tamara, thank you SO MUCH for taking the time to leave us a review. I especially appreciate the responsiveness comment. We always try our best to treat people how we would like to be treated. -Brent "
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Brandon Pahl

March 21, 2025

5  out of  5
rating by Brandon Pahl
"Maddie made getting life insurance quick and easy. She helped me find the best coverage for my family and answered every question I had. I will definitely be using her again for any future insurance questions. Highly recommend!"
We responded:
"Hello Brandon, thank you so much for taking the time to leave us a 5 star review. I'm so glad you made the decision to protect your family should something ever happen! Maddie is fantastic at working with customers, helping them understand their options, and putting together a solid life plan! -Brent"
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Garrett Miller

March 19, 2025

5  out of  5
rating by Garrett Miller
"Excellent service! Maddie was very helpful and did a great job at helping me and my family get the right policies!"
We responded:
"Hi Garrett. Maddie does a fantastic job explaining life insurance to customers! It's her specialty! -Brent "
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Stuart Bushnell

March 19, 2025

5  out of  5
rating by Stuart Bushnell
"Maddie was very helpful with some life insurance and very informative. I did not feel pressured into anything and she did not act like a typical salesperson 👍🏽"
We responded:
"Hi Stuart, Thank you for your comments. We strive to explain complex scenarios in easy to understand terms. -Brent "
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Ayana Mccullum

March 19, 2025

4  out of  5
rating by Ayana Mccullum
"Love them got my insurance right when I needed it most and it’s less than most companies"
We responded:
"Hi Ayana, Thank you so much for taking the time to leave a review. Please let me know if there's anything we can do to earn 5 stars in your book. -Brent "
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Tami Hooper

March 19, 2025

5  out of  5
rating by Tami Hooper
"Great customer Service. Highly recommend."
We responded:
"Hi Tami, Thank you for taking the time to give us a review. We appreciate our customers! -Brent "
Profile photo of Brandon Harper

Brandon Harper

March 19, 2025

5  out of  5
rating by Brandon Harper
"Switching to State Farm was much easier than I thought. Maddie H was such a huge help in getting my different insurance policies under one roof. She was able to set me up with policies that work with my budget, while educating me on my options as we went. Easy to navigate mobile app, and saved a ton on bundling! Definitely recommend for all insurance needs!"
We responded:
"Hello Brandon! Thanks for taking the time to give us such a fabulous review. We're thrilled to know that you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brent"
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Caleb Conquest

January 5, 2025

5  out of  5
rating by Caleb Conquest
"Great service! Maddie helped me get a great bundle on home/auto as well as life insurance. She helped me crunch the numbers on different scenarios and was very patient with me. I highly recommend her."
We responded:
"Hi Caleb, thank you so much for the kind words. We appreciate your business! Please let me know if there's anything we can do for you. -Brent "
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Tina Adam

November 21, 2024

5  out of  5
rating by Tina Adam
"Maddie was so great to work with, she educated our family on how underinsured we were with our home insurance. She even got my 22 year old son a very affordable whole life insurance policy. She spoke very highly of the agent she works for and the company she represents. I would highly recommend her to any of my friends and family."
We responded:
"Hi Tina, we love hearing thoughts like this! So often, people have no idea how underinsured they are in different areas. That's why we take the time to ask so many questions; we want to make sure you are protected across the board! Thanks for leaving the review! "
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Carolyn Harper

November 18, 2024

5  out of  5
rating by Carolyn Harper
"A Huge Thank you to Maddie Harper for her assistance with our insurance! We appreciated her professionalism, and customer service, she was thorough with explanations, answered all our questions and best of all saved us money!!! We highly recommend contacting her for any and all of your insurance needs! Her service is outstanding!!"
We responded:
"Hi Carolyn, Thank you so much for the kind words! We strive to provide a different type of experience than many other insurance companies provide. We want everyone to understand their policies, what they provide, and how we protect all of our customers! We appreciate your business! "
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Sarah Lynne Kuiper

July 22, 2024

4  out of  5
rating by Sarah Lynne Kuiper
"Cathy was wonderful and bay helpful even with the hiccups we ran into. She made it very easy. Thanks Cathy!"
We responded:
"Hi Sarah, thanks so much for taking the time to write a review! We appreciate your business and are happy to assist you with your insurance. Please let me know directly if there's something we can do to earn a 5-Star Review! -Brent "